Help & Support
Privacy & Data
Know who can see what inside a family, how shared notes behave, and how to handle access, devices, and sensitive household information responsibly.
Best for
Family members share a workspace, so visibility should be managed intentionally.
Share links are useful, but sensitive information still needs judgment before it leaves the app.
Access hygiene matters just as much as feature hygiene when multiple people use the same household system.
In this guide
Section 01
Who can see what in a family workspace
Familiar is built around collaboration, which means information inside a family is meant to be usable by the people who belong there. The practical question is not whether family members can see shared household information, but whether the right people are in the family and the wrong people are not.
- Review membership when household relationships or responsibilities change.
- Keep admin access tighter than general participation access.
- Use notes and share links thoughtfully when information becomes more sensitive than routine household coordination.
Section 03
Safe habits on shared or borrowed devices
- Log out when you are done using a device that is not yours.
- Avoid saving credentials casually on devices with mixed ownership.
- If you installed the app as a PWA on a borrowed device, remove it afterward instead of assuming logout alone is enough.
Section 04
Removing access and cleaning up old devices
When someone no longer needs access, clean removal matters more than assuming they will simply stop opening the app. The same goes for old phones, tablets, or family devices that are no longer in active use.
- Remove or downgrade membership when appropriate.
- Log out and uninstall on devices that are leaving the household.
- Revisit shared note links if they exposed information that no longer needs to stay accessible.
Section 05
Deletion and data expectations
- Before deleting an account, confirm another admin can still operate the family workspace.
- Expect household history and collaboration context to be easier to reason about when account ownership has stayed clean over time.
- Treat deletion as a final access decision, not as a casual troubleshooting step.
Keep reading
These guides usually help next once you finish this one.
Account & Sign-In
Use email or Google sign-in, understand verification and password recovery, and make switching between devices less painful.
Notes
Use shared notes for instructions, reminders, family knowledge, attachments, tags, comments, and share links when information needs to stay findable.
Settings & Billing
Manage profile details, family preferences, shopping currency, subscription choices, and account-level actions such as logout or deletion.
Troubleshooting
Work through the most common end-user issues methodically: sign-in problems, stale mobile installs, missing updates, export problems, and family-access confusion.