Help & Support
Exports & Sharing
Use shopping PDFs and shareable notes properly, and know when a static handoff is better than the live app view.
Best for
Exports are best when someone needs a dependable snapshot rather than a live collaborative view.
Refresh timing matters because an export captures a moment, not the list forever.
Shared content is easier to trust when you decide clearly whether it should stay live or become static.
In this guide
Section 01
When a static export is the right tool
Use an export when one person needs a dependable snapshot that will not shift while they are acting on it. This is especially helpful for store trips, handoffs to another adult, or moments when the recipient cannot stay inside the live app comfortably.
- Choose live views when collaboration is still active.
- Choose static exports when clarity matters more than real-time updates.
- Be explicit about which version someone should trust if you are sharing both live and static information.
Section 02
What the shopping PDF is meant to capture
The PDF is not there to replace the live list permanently. It is there to make a store run or handoff simpler when the live interface is not the best tool in that moment.
- A readable list of current shopping items.
- Enabled planned amounts and the family currency where relevant.
- A stable format that can be printed, messaged, or saved for the trip.
Section 05
If a recipient sees the wrong or outdated version
- Check whether they opened an older file or link first.
- Reshare from the latest source instead of patching the mismatch by text alone.
- If the mismatch keeps happening, review your workflow so there is a clear point when the export becomes authoritative.
Keep reading
These guides usually help next once you finish this one.
Shopping Lists
Plan shopping collaboratively, use optional prices and priorities, and understand totals, PDF export, and what belongs in the active list versus history.
Note Sharing & Reminders
Share notes intentionally, set reminders that people will actually respect, and keep comments and attachments from turning a useful note into clutter.
Privacy & Data
Know who can see what inside a family, how shared notes behave, and how to handle access, devices, and sensitive household information responsibly.
Troubleshooting
Work through the most common end-user issues methodically: sign-in problems, stale mobile installs, missing updates, export problems, and family-access confusion.