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Terms of Service

Effective date: March 2025

These Terms of Service (“Terms”) govern your use of Familiar, a family collaboration platform operated by Zine Digital (“Zine”, “we”, “us”, or “our”). By creating an account or using Familiar, you agree to these Terms. If you do not agree, you may not use the service.

1. Acceptance of Terms

By accessing or using Familiar you confirm that you are at least 18 years of age (or the age of legal majority in your jurisdiction), have read and understood these Terms, and agree to be bound by them. If you are accepting on behalf of an organisation, you represent that you have authority to bind that organisation.

2. Description of Service

Familiar is a proprietary family management platform that provides tools including shared shopping lists, chores, notes, rewards, and family communication features. The service is provided on a subscription basis with a free tier and paid plans.

3. User Accounts

  • You are responsible for maintaining the confidentiality of your account credentials.
  • You must provide accurate and complete registration information.
  • You may not share your account with others or create accounts on behalf of third parties without authorisation.
  • You are responsible for all activity that occurs under your account.

4. Subscription Plans & Billing

Familiar offers free and paid subscription tiers. Paid subscriptions are billed in advance on a recurring basis. Prices may change with 30 days' notice. Refunds are issued at our sole discretion in accordance with applicable consumer protection laws in Nigeria. You may cancel your subscription at any time; access continues until the end of the billing period.

5. Acceptable Use

You agree not to:

  • Use the service for any unlawful purpose or in violation of any regulations.
  • Post or share content that is harmful, abusive, hateful, or infringes third-party rights.
  • Attempt to reverse engineer, decompile, or extract the source code of the software.
  • Use automated tools to scrape, crawl, or systematically access the service without our consent.
  • Interfere with or disrupt the integrity or performance of the service.

6. Intellectual Property

Familiar and all related software, designs, trademarks, and content are the proprietary property ofZine Digital. Your use of the service does not grant you any ownership rights. You retain ownership of content you create within the platform (e.g., notes, shopping lists); however, you grant us a limited licence to host, display, and transmit that content solely as necessary to provide the service.

7. Privacy

Our collection and use of personal data is described in our Privacy Policy, which forms part of these Terms.

8. Disclaimer of Warranties

The service is provided “as is” without warranties of any kind, express or implied. We do not warrant that the service will be uninterrupted, error-free, or free of harmful components. To the maximum extent permitted by law, we disclaim all implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

9. Limitation of Liability

To the fullest extent permitted by applicable law, Zine Digital shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of data or loss of profits, arising from your use of or inability to use the service. Our total liability for any claim shall not exceed the amount you paid us in the 12 months preceding the claim.

10. Termination

We may suspend or terminate your account at any time for breach of these Terms or for any reason with 30 days' notice. Upon termination, your data may be deleted in accordance with our data retention policy. You may delete your account at any time from the account settings.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of Nigeria. Any disputes shall be submitted to the exclusive jurisdiction of the courts of Nigeria.

12. Changes to These Terms

We may update these Terms from time to time. Material changes will be notified by email or a prominent notice in the application at least 14 days before they take effect. Continued use after the effective date constitutes acceptance.

13. Contact

For questions about these Terms, contact us at legal@zine.ng.